FREQUENTLY ASKED QUESTIONS
Yes, at Pepper.al, we guarantee that you will receive the exact product as depicted in the picture. We take great care to ensure that the images accurately represent the items available for purchase on our platform. If for any reason you receive a product that differs from what you expected, please don't hesitate to contact our customer service team for assistance. Your satisfaction is our top priority.
You can easily view your sales receipt by logging into your Pepper.al account and navigating to the "Order History" section. There, you'll find a detailed record of all your past purchases, including sales receipts for each transaction. If you have any trouble accessing your sales receipt or require further assistance, feel free to reach out to our customer support team, and we'll be happy to help.
At Pepper.al, we strive to keep our inventory stocked with the latest and most sought-after products. While we make every effort to maintain availability, there are occasions when certain items may go out of stock due to high demand or other factors. However, we regularly monitor our inventory and work closely with our suppliers to restock popular items whenever possible.
If an item is marked as "out of stock," we encourage you to sign up for notifications to be alerted when the item becomes available again. Additionally, feel free to reach out to our customer support team for inquiries about restocking timelines or alternative options that may be available.
Your satisfaction is important to us, and we appreciate your patience and understanding as we work to replenish our inventory and provide you with the products you love.
At Pepper.al, we offer convenient shipping options to various locations worldwide. During the checkout process, you will have the opportunity to select your preferred shipping address from the list of available options associated with your account. Whether you're shipping to your home, office, or another destination, we strive to ensure timely and reliable delivery to your desired location.
If you need to ship your order to a different address than the one listed on your account, you can easily update your shipping information during checkout or by accessing your account settings. Additionally, if you have any special shipping instructions or requests, please don't hesitate to reach out to our customer support team, and we'll do our best to accommodate your needs.
Your satisfaction is our priority, and we aim to make the shipping process as seamless and convenient as possible for you.
